Parkcast Support
Need help with Parkcast, found a problem, or have an idea that would make the app better? Send us an email and we’ll be happy to help.
Contact Support
Email: [email protected]
You can contact us in English, Finnish, or Swedish.
Reporting a Problem
To help us investigate, please include:
- Your iPhone model and iOS version
- Your Parkcast app version
- The parking facility or feature involved
- A short description of what happened and what you expected
- A screenshot, if it helps explain the problem
You can find the Parkcast version in the app’s Settings.
Subscriptions and Purchases
Subscriptions are managed by Apple through the App Store. You can view, change, or cancel a subscription in your Apple Account subscription settings. If an active subscription is not recognized, open Parkcast Settings and select Restore Purchases.
For billing questions and refund requests, contact Apple Support.
Parking Information
Parking availability, predictions, opening hours, prices, and routes rely on third-party information and may occasionally be delayed, incomplete, or unavailable. Always follow local signs, parking rules, and actual conditions.
If you notice incorrect information for a supported facility, email us with the facility name and the details that appear to be wrong.
Privacy
Please do not include passwords, payment card details, or other sensitive information in your message. Learn more about how Parkcast handles information in our Privacy Policy.